Use of the service
ShopAnswer Trace is a hosted business tool for AI shopping product visibility monitor workflows. Users are responsible for having permission to upload logs, transcripts, product data, or agent records.
Data handling
Do not upload secrets, passwords, payment card data, or unrelated personal data. Product records are used to provide previews, reports, receipts, exports, and account support.
Payment and support
Paid plans use hosted checkout. For billing, account access, or deletion requests, contact [email protected].
Limitations
The service helps teams review evidence and operational risk. It does not replace legal, security, compliance, medical, financial, or regulatory advice.